Returns Policy

RETURNS

Need to make a return? Just make sure all item's are returned to our warehouse within 7 days of the delivery date for a full refund. Merchandise must be returned in original packaging- with hygiene liner still attached, tags attached, and garment bag.

Any items that are returned with signs of being worn, without tags, or hygiene liner or delivered outside of the 7 day period will not be accepted and will be re-shipped to the customer. 

 

EXCHANGES

If you wish to make an exchange for a different size, just return the item to us within the 7 day window and include a note specifying which size you want to exchange for. 

Always make sure to include your full name and order number with your return; the returns address can be found in your original package.

Once we've received your return please allow 3-5 working days for your refund to be processed. Return postage costs are not currently covered by Indi the Label.

*PLEASE NOTE - Sale items are exchange or store credit only. This includes any purchase made with a discount code other than our free shipping discounts.

If you have any questions or queries, please don't hesitate to get in touch at info@indithelabel.com